In the unfortunate event you must cancel your reservation greater than 30 days prior to your arrival date, you will receive a refund less a 20% fee, calculated on the total reservation amount. Date changes requested greater than 30 days prior to the original arrival date may be accommodated based on availability and for the current season only.
If you cancel within 30 days, the total dollar amount of your reservation is non-refundable, including equipment rentals, and will be collected on the date of the cancellation request. We cannot accommodate date change requests within the 30-day window.
Should it be necessary for you to depart earlier or arrive later than your confirmed dates, you will be responsible for the original nights of your intended stay. For no-shows, a charge equivalent to the entire reservation will apply.
By entering Pines of Kabetogama, you are confirming that you and all persons in your party are not experiencing any of the symptoms of COVID-19 identified by the Centers for Disease Control and Prevention at www.CDC.gov. We offer Travel Protection, or you may purchase your own travel insurance to cover life’s unexpected occurrences.
All visitors must register at the office and obtain a vehicle permit prior to visiting any guest on the property. Visitors may arrive between 9 a.m. and 5 p.m. and depart the property by 10 p.m. Visiting guests may be limited at the discretion of management.There will be an additional charge of $50.00 per guest plus sales tax for any nonregistered overnight guest joining a cabin or RV site. Your booking confirmation defines the number of guests allowed per cabin or RV site. This policy is strictly enforced.
Guests must be 21 or over to rent a boat and present a valid driver’s license, state-issued ID, or Military ID. Drivers must have prior boat driving experience and understand the basic operations of the watercraft rented. Drivers must have knowledge of waterway navigational markers and proper navigation rules. Drivers must be aware and assume the risk of the multiple rock hazards on the chain of lakes. Drivers agree to abide by all Minnesota Boating Laws. A boat rental contract will be completed prior to departure from the dock. The person who signs the contract is defined as the primary renter and is responsible for the rental boat, regardless of whom is driving. Onboard smoking and alcohol are not permitted. Minnesota State Law requires one life jacket per person onboard every watercraft. Complimentary life jackets are provided. We have limited child and oversized vests. We recommend you bring a Coast Guard-approved vest to wear during your stay. Maximum capacity is based on Coast Guard regulation and the type of boat rented. Boat reservations are not weather-dependent. Due to the high demand for boats, there will not be refunds given for inclement weather.
Boats are required to be returned to the dock prior to sundown for fueling and inspection.
Day of Rental
At check-in, we will review and sign the rental contract. We will require an ID card for each driver listed on the contract and one credit card to hold on file for possible damages. If there are no damages incurred during your rental period, the pre-authorization hold will be released, and you will not be charged. All listed drivers must be present for boat equipment instructions on the dock. All drivers should carefully inspect the rental boat, prop, and motor prior to leaving the dock area. The primary renter will assume all responsibility for any damage incurred during use. Rental boats are inspected and prepared with a full tank of gas at the beginning of the rental. Upon return, we will help dock the boat and top off the fuel. Fuel costs, bait, and incidentals will be collected at the end of rental after final fuel fill and inspections.
The check in window for cabins and glamper is 3 p.m. – 7 p.m.
The check in window for RVs is 1 p.m. – 7 p.m.
We fully understand it is not always possible to arrive within our check-in window. Please contact us well in advance if you will be arriving after 7 pm, and we will plan for a staff member to await your arrival. There may be an additional hourly late arrival fee past 7:00 pm. For the safety and comfort of our guests, no RV arrivals after 10 p.m. are allowed.
Check out for cabins and glamper is no later than 10 a.m.
Check out for RVs is no later than 11 a.m.
Late checkout may be possible but is subject to availability and must be prearranged with staff.
The Pines of Kabetogama reserves the right to revise these policies at any time.